Product update for August 2024
New customer portal design
The most significant update introduces a redesigned admin interface featuring a sidebar navigation with sub-panels instead of a top navigation bar. This change enhances data accessibility and browsing capabilities. Forms now include greater white space, sectional organization, and improved overall usability.
Ramp deals
Volume discounts for fast-growing customers can now be structured as ramp deals. This approach allows companies to offer discounts based on projected future growth, with scheduled quantity increases over time. The model benefits both parties: customers receive favorable pricing without purchasing excess capacity immediately, while vendors secure guaranteed future revenue commitments.
Usage-based improvements
Several enhancements strengthen usage-based subscription management:
- Usage visualization now displays as charts for current and previous periods in both the admin interface and customer portal
- Clicking chart bars reveals daily usage breakdowns
- Tiered and volume-priced plans can be edited directly on quotes for custom pricing adjustments
- Users can search, filter, and manually create or edit usage records through the admin interface
SimpleTax
Bunny integrates with Avalara AvaTax for sales tax and VAT calculations. Additionally, out-of-the-box VAT calculation for European countries is now available at no cost, addressing earlier-stage startup needs.
Backdated deals
Subscriptions can now start retroactively, facilitating migrations from other platforms and correction of historical errors.
Migration mode
Established SaaS companies migrating from Stripe and comparable solutions can now utilize migration mode to prepare accounts before going live.
Outbox
An email tracking feature displays the status of all sent invoices, enabling self-service troubleshooting of delivery issues without IT department involvement.
