Support

How can we help?

Talk to the people who build Bunny, or find the answer yourself in the guides and docs. Either way, you get back to billing fast.

FAQ

Frequently asked questions

How do I contact Bunny support?
Email support@bunny.com. Include your Bunny subdomain and, where it helps, the account, subscription, quote or invoice you are asking about so the team can pick it up straight away.
Where can I find documentation for Bunny?
The product guide at docs.bunny.com covers billing, quoting, the product catalog, subscriptions, analytics and integrations. Developer documentation for the API, SDKs and webhooks is at docs.bunny.com/developer.
Where do I get help with the Bunny API or an integration?
Start with the developer docs, which cover authentication, the GraphQL API, the Node and Ruby SDKs and webhooks. If you are still stuck, email support@bunny.com with the request you are sending and the response you get back.
How do I report a security vulnerability?
Report vulnerabilities to security@bunny.com. Each report is assigned a ticket ID and a member of the engineering team replies within one business day.
I'm not a Bunny customer yet. Who should I talk to?
Book a demo and the team will walk you through Bunny for your billing, quoting and renewals, or start a free 30-day trial and explore it yourself.