Renewals for HR software: re-baseline the minimum, apply the uplift, expand the modules
How HR and workforce software companies run renewals in Bunny — renewal quotes from actual headcount, committed-minimum re-baselining, annual uplifts, module upsells and co-termed add-ons — without rebuilding the contract by hand.
What makes renewals & expansion different for HR and workforce software
Payroll, benefits, people-ops and workforce platforms priced per employee per month, where headcount moves every month and the price has to follow it.
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The renewal starts from real headcount
The minimum was set on last year's employee count. This year's renewal should re-baseline it on the actual number, which lives in billing, not the CRM.
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Uplifts on per-employee rates
A 3–7% annual uplift on the PEPM rate is standard. Applying it to each module's rate and the minimum consistently is fiddly by hand.
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Modules sold mid-year
Payroll added in March has to renew with the base HRIS in January. Every add-on needs to co-term to the anniversary.
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Churn shows up as headcount decline first
A customer shrinking their employee count is signalling. The renewal team needs to see it before the renewal quote goes out.
How Bunny handles renewals & expansion for HR and workforce software
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01
Renewal quotes from the live subscription
The renewal quote reads current headcount, modules and contracted rates from the subscription, so re-baselining the minimum is a decision, not a research project.
Renewals in Bunny -
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Uplift applied across the contract
The renewal uplift is applied as a percentage across the base and module rates or by moving to the current price list, with per-deal adjustment under approval.
Price uplifts -
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Co-termed modules renew together
Add-ons sold mid-term are co-termed with the base subscription and included in the single renewal quote automatically.
Co-terming -
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Upsell quotes mid-term with proration
Adding a module or raising the committed minimum mid-term is an upgrade quote, prorated to the next invoice, that updates the subscription in place.
Proration -
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Headcount trends in analytics
Contraction and expansion by account are visible in Bunny's revenue analytics, so declining headcount is seen before the renewal conversation.
Contraction revenue -
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E-signature on renewal
The renewal quote goes out through Bunny e-signature, DocuSign, PandaDoc or Dropbox Sign, and acceptance rolls the subscription into the new term.
Renewals in HR tech are a headcount conversation
Every HR software renewal comes down to two numbers: what the customer’s headcount actually was this year, and what rate they will pay next year. The first number is already in billing if headcount has been driving invoices. The second is policy plus negotiation. Bunny’s renewal quote puts both on one document generated from the live subscription, so the conversation starts from facts rather than from reconstructing the year. The general mechanics are covered on the complex renewals page.
More Bunny for HR and workforce software
See everything on the HR tech overview, or read about renewals & expansion in Bunny in general.
Renewals & expansion for other industries
The same workflow, written up for other kinds of B2B SaaS. Browse all industries.
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