Renewals & expansion for Cybersecurity

Renewals for security vendors: uplifts, true-ups and expansion quoted from the live contract

How cybersecurity SaaS companies run renewals in Bunny — proactive renewal quotes with uplifts applied, mid-term true-ups on endpoint growth, module upsells and co-terming — without rebuilding the contract by hand.

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What makes renewals & expansion different for cybersecurity SaaS

Security vendors selling per-endpoint, per-identity or per-asset subscriptions on multi-year terms, often through MSPs and resellers, to buyers who audit everything.

  • Renewals outnumber new deals

    Once a security vendor has a few hundred multi-year customers, the renewal desk does more quoting than new business, and each renewal carries the history of every true-up and upsell since signature.

  • Missed renewals are lost revenue

    Security contracts renew on the customer's procurement calendar. If the renewal quote is late, the customer either lapses or the uplift is negotiated away under time pressure.

  • True-ups on growing estates

    The endpoint count at signature is not the count at month eighteen. Charging for the difference means knowing the contracted rate, the current quantity and the remaining term precisely.

  • Co-terming module upsells

    A module sold mid-term has to end when the platform contract ends, be prorated for the partial period, and renew with everything else.

How Bunny handles renewals & expansion for cybersecurity SaaS

  1. 01

    Renewal quotes from the live subscription

    Bunny is the system of record for the subscription, so a renewal quote starts from the exact current state: quantities, contracted prices, modules and term. No reconciliation against the CRM or a spreadsheet.

    Renewals in Bunny
  2. 02

    Uplifts applied as policy

    A renewal uplift is applied to the renewal quote as a percentage or a move to the current price list, and can be adjusted or discounted deal by deal with approval.

    Price uplifts
  3. 03

    Mid-term true-ups with proration

    An upgrade quote increases the endpoint or identity quantity mid-term, prorates the charge for the remaining period and updates the subscription and invoice schedule.

    True-ups explained
  4. 04

    Co-termed add-ons

    A module added mid-term is co-termed with the platform subscription, prorated to the shared end date, and included in the next renewal quote automatically.

    Co-terming
  5. 05

    Renewal visibility and alerts

    Upcoming renewals are visible in Bunny's analytics with the revenue at stake, so the renewal desk works from a pipeline rather than a calendar export.

  6. 06

    E-signature on the renewal

    Renewal quotes go out for signature like any other quote, and acceptance rolls the subscription into the new term with the billing and revenue schedules regenerated.

Why renewals break when quoting and billing are separate

The renewal problem in security is a data problem. By the time a three-year contract comes up, it has been amended two or three times. If the CRM has the opportunity, the billing tool has the invoices and a spreadsheet has the true-up math, someone reconstructs the contract before they can quote its renewal — and the reconstruction is where uplift is lost and quantities are wrong.

Bunny holds the subscription as the single system of record, so every amendment updated it at the time. The renewal quote reads the current state and applies the uplift. The complex renewals page covers the general workflow; the difference in security is only that the terms are longer and the quantities larger.

Renewals & expansion for other industries

The same workflow, written up for other kinds of B2B SaaS. Browse all industries.

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  • At-risk renewals flagged, chased, and closed — before you know there's a problem
  • Overdue invoices collected automatically, without an awkward conversation
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FAQ

Frequently asked questions

How does Bunny handle a renewal with a contractual uplift?
The renewal quote is generated from the live subscription with the uplift applied, either as a percentage on the current prices or as a move to the current price list. The rep can adjust it within approval policy before sending.
Can we charge for endpoint growth mid-term?
Yes. A true-up is an upgrade quote that increases the quantity on the subscription. Bunny prorates the additional charge for the remaining term and updates the invoice schedule.
What happens to a module sold halfway through a three-year term?
It is co-termed with the platform subscription: prorated to the shared end date, billed on the same invoices, and included in the renewal quote when the term ends.
Does Bunny alert us before security contracts expire?
Upcoming renewals and the revenue attached to them are visible in Bunny's renewal analytics, so the team can quote ahead of the customer's procurement deadline rather than after it.